A Clearer Legal Perspective
Plexus are Pioneers. For many years, we have been at the forefront of defendant law, delivering innovative, high quality legal services to our clients.
Practice areas cover all insurance business lines, span international work and include a dedicated subrogation and recoveries offering. Claims handling and litigation services are provided to our insurance and corporate clients via dedicated handling centres.
As typifies all employees of the firm, our team of experts work hand-in-hand with clients. We take the time to fully understand your specific requirements and develop tailored packages that best suits your needs, whatever their complexity or value – from a range of traditional services to the more specialist areas of law.
Working in partnership throughout the complete timeline of your claim means we are always there for you; providing a personal service that enables us to resolve any issue quickly, efficiently and cost-effectively.
In today’s highly competitive marketplace, we appreciate the importance of being proportionate in the advice we offer. We always strive to keep costs down and endeavour to add value where we can.
We have published our Gender Pay Gap Report, which can be read by clicking here. Our 2021 Diversity Report is available here.
Our aim is to deliver exceptional results and continue to be the service provider of choice to our diverse range of customers.
Our Perspective
In an ever changing business landscape we aim to thrive and add value for our clients to help them prosper. That’s why we’ve adopted the mantra of ‘perspective’ to drive our firm forward. Perspective… is defined as the way you see something; a particular way of considering something. And this is what we do.
We not only consider your legal needs but your business needs as a whole. What motivates us is bringing a clearer perspective on any challenges you may be facing and offering the best and most proportional guidance to deliver an optimum outcome. Our perspective is underpinned by three core drivers:
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It’s not just about the here and now. It’s being able to horizon scan, make sure we are ahead of the curve, recognise market trends and associated pressures so we can be flexible and adaptable to the needs of our clients.
Think panoramic
Whilst there will always be a core legal matter or dispute for us to advise on, we will always take in to consideration the impact any course of action may have on your business and its reputation. We’re highly attuned to your needs and any marketplace sensitivities. We want to make law work for you to help you achieve your business goals.
Be open
Transparency – everybody says it; we live it! We recognise how important being open and forthcoming is. That’s why we’ll always give you the best possible legal advice no matter how tough the messages are.
In a competitive marketplace, we stand out from the crowd and we believe it’s our perspective that firmly gives us that edge. That’s why you should select us to be your legal supplier of choice.
KEY FACTS
Over 1,000 employees/600+ litigators.
Quotes from the Legal 500 (2019) on members of the Plexus Law team include:
‘Anthony Baker stands out for his tactical acumen, experience of high value cases, determination to secure the right result for the client and his excellent relationship management.’
‘Paul de la Porte is excellent in front of clients and deals with all matters in a pragmatic and professional manner.’
‘Philip Tracey has in-depth knowledge; his proven record makes him the standout expert in his field.’
‘Jo Pizzala is unquestionably one of the very best defendant PI lawyers in the country.’
‘Anthony Bushell is an exceptional practitioner with an excellent grasp of all aspects of personal injury litigation. He has the skill to assimilate information and communicate his recommendations to clients in a clear, concise and efficient manner.’
‘Anthony Baker and Jarrod Parker are sensible and effective litigators with a direct, no-nonsense manner.’
‘Jacqui Kendall is superb. Efficient and professional at all times and has an extensive knowledge of defendant personal injury litigation’.
‘Andrew Steel leads the team in a friendly and approachable manner. He is always available when needed and responds to all our requests in a clear and consistent manner, enabling us to share his advises on without further interpretation.’
‘Gary Petterson is fantastic with clients. He marries sound legal knowledge with the ability to communicate the strengths and weaknesses of a case to the client.‘
Nationwide network of offices: London, Manchester, Leeds, Evesham & Edinburgh
Dedicated London Market teams and Subrogation and Recovery team
Over 90 Partners/50 Associates plus 550+ other Fee Earners
Handle over 150,000 claims per year
In excess of 75,000 motor claims
Claims handling centre of Excellence (Leeds)
Over 70 major corporate clients
50+ clients from the public sector
Work for four out of top 10 motor insurers
Legal panels include: National Legal Service Framework (police) and Central government legal and costs panel
Headline cases include: Kirk v Walton (conviction in case of gross exaggeration) and Fari v Homes for Haringey (contempt of court conviction)
Technology is at the core of our solution and we use a highly developed case management workflow system (Vectus) to drive and manage each claim. Coupled with our experienced lawyers this provides a proven method of delivering a quality service to our clients.
The system is based on a detailed analysis of the claims handling and litigation process and allows routine tasks to be automated and standardised.
Vectus is linked into our financial accounting system to provide a complete view of each case.
The competitive edge Vectus gives us includes:
- Granularity of information captured
- Ability to drive cases forward and therefore to control and contain the claims cost
- Controls as to quality
- Transparency it provides for both the client and the supervisor on each case
- Audit and reporting capability
- Flexibility of integration with other systems and data migration capability
- Linkage with our Business Intelligence tool
Plexus law is Lexcel accredited
Lexcel is the Law Society’s legal practice quality mark for excellence in legal practice management and excellence in client care
Lexcel sets the required Standard in seven different areas: structure and strategy, financial management, information management, people management, risk management, client care, file and case management
To learn more about the Lexcel accreditation system please visit the Law Society website.
Source: The Law Society.
