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Incidents and crisis management

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Grace under pressure

Whilst no-one would ever wish an incident to occur, if/when they do, our experience is there for clients to draw upon. Our crisis management service covers serious injury or incidents involving a fatality or multiple fatalities and is available 24/7, 365 days of the year.

Wherever and whenever an incident occurs clients can reach one of our experienced legal advisors. This single point of contact will manage and co-ordinate the services and all the considerations you will encounter. The key components are:

  • Legal advice and assistance – legal liabilities, D&O responsibilities, regulatory issues, HSE and criminal proceedings
  • PR support – brand reputation, managing the media
  • Loss adjusting
  • H&S assistance on premises
  • Customer service and general assistance
  • Rehabilitation
  • Accident investigation
  • Counselling
  • Staff protection
  • Appointment of local agents
  • Repatriation
  • Coverage

Recent matters we have been instructed on include:

  • Train and coach crashes
  • Child disappearance/abduction
  • Animal attack(s)
  • Child fatalities
  • Drowning(s)

Travel

CASE ALERTS

EF (acting by his Litigation Friend GH) v Darkwa and MIB (acting through its agent, Direct Line Group) [2019] EWCH 1005 (QB)

Plexus successfully resisted an application for a substantial interim payment. The Court accepted the Defendant can still raise mitigation arguments where the Claimant has rejected statutory funding. Paul Phillips who acted for the Defendant looks at the implications of the...

by Plexus, 12 Jun 2019

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CASE ALERTS

Poole Borough Council v GN and Another [2019] UKSC 25 (6 June 2019)

On 6 June 2019, Lord Reed handed down Judgment in the Supreme Court in which the claims brought by the siblings CN and GN were unanimously dismissed. In dismissing the claims, the Supreme Court clarified the extent of a Local...

by Plexus, 7 Jun 2019

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CASE ALERTS

Potential Weed Killer Cancer Link

A jury in the United States found in favour of a Californian couple this month in relation to their legal claim against Bayer which alleged that the weed killing product Roundup had caused them both to suffer cancer. The judgment...

by Plexus, 28 May 2019

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CLIENT FEEDBACK

The firm is very customer-focused and proactive. I am happy with the current service... They are excellent with regulatory work, such as HSE defence.

Regulatory Health & Safety – client comments recorded in Chambers legal directory

CLIENT FEEDBACK

I really want to thank you for the relentless and sincere work you have done for me...

Private client – Plastic Surgeon

CLIENT FEEDBACK

They are responsive, economic and knowledgeable. They know what I want and deliver it. Their client care skills are absolutely top-drawer and we are comfortable that they will deliver the results that we require.

Personal Injury – client comments recorded in Chambers legal directory

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Plexus Law
Plexus Legal LLP is a limited liability partnership with registration number OC416421 and Plexus North LLP is a limited liability partnership with registration number OC423092. Both entities were incorporated in England & Wales and have their registered office address at Joseph’s Well, Hanover Walk, Leeds, LS3 1AB. Plexus Legal LLP is authorised and regulated by the Solicitors Regulation Authority whose professional rules can be accessed at www.sra.org.uk. Plexus North LLP is a Multi-national Practice regulated by the Law Society of Scotland (LS No.57187), whose professional rules can be accessed at www.lawscot.org.uk. Together and separately these entities are referred to as “Plexus” and Plexus Law. Plexus and Plexus Law are trading names of Plexus Legal LLP and Plexus North LLP. A list of members, directors, non-members and non-directors who are designated ‘partner’, ‘associated partner’ or ‘director’ is available at the registered office. The term ‘partner’, ‘associated partner’ or ‘director’ indicates a member or director of Plexus Legal LLP or Plexus North LLP or an employee or consultant of equivalent or senior standing and includes non-solicitors and non-lawyers.