Our Sectors

Motor

Driving costs down

From injury of the utmost severity to high-volume, ‘low value’ claims we specialise in dealing with all aspects of motor claims.

Pioneering the use of legal services in a range of business models e.g. in-house solicitors, co-source and various secondment solutions, we are innovative and flexible to meet the needs of our clients.

Handling in excess of 70,000 motor claims per annum, we currently work with five of the top ten motor insurers in the UK and routinely outperform competitors when benchmarked against Key Performance Indicators.

With a commercial and proactive approach underpinned by the breadth of experience of our Partners, all members of our team are highly adept at managing claims with skill, care and efficiency and a focus on driving costs down.

The services we offer include:

Complex/high-value incident management and claims handling
High volume claims handling
End-to-end claims handling
Detailed Management Information (MI)
Secondments and bespoke training

Key features of which are:

Carrying out ongoing reviews to prevent missed opportunities for favourable settlements
Considering all opportunities to settle before incurring unnecessary cost
Focusing on supervision and peer reviews to reduce lifecycles and achieve optimum settlement targets
Front-loading investigations to ensure that the correct strategy is implemented from the outset

Key Contacts

Tim Short Partner

0161 2457 908
07920 582 480

Email
Paul Langley Partner

020 8774 0931
07557 430 240

Email
Sally Richmond Partner

0113 2229 090
07557 391 646

Email

CASE ALERTS

System, decision and application

Standing alone, even the best workplace safety procedures are useless. To be effective they must be applied, and the history behind a tragedy three years ago is a clear reminder of that. Facts On 3 October 2015 a double-decker bus...

by Plexus, 7 Dec 2018

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CASE ALERTS

Defensibility of claims under the new Well-managed Highway Infrastructure Guidance

This article was first published online by Highways Today on 15th November 2018 and is reproduced with kind permission. Introduction The Well-managed Highway Infrastructure Code (“WMHI”) was published in October 2016. Its two year transition period has now ended. The...

by Plexus, 16 Nov 2018

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CASE ALERTS

Waiting time, duty of care and causation

Does a clinically unqualified A&E receptionist owe a duty of care in giving information about waiting time? On 10 October, in Darnley v Croydon Health Services NHS Trust [2018] UKSC 50, the Supreme Court said yes. Facts Just before 8.30...

by Plexus, 25 Oct 2018

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CLIENT FEEDBACK

The firm is very customer-focused and proactive. I am happy with the current service... They are excellent with regulatory work, such as HSE defence.

Regulatory Health & Safety – client comments recorded in Chambers legal directory

CLIENT FEEDBACK

I really want to thank you for the relentless and sincere work you have done for me...

Private client – Plastic Surgeon

CLIENT FEEDBACK

They are responsive, economic and knowledgeable. They know what I want and deliver it. Their client care skills are absolutely top-drawer and we are comfortable that they will deliver the results that we require.

Personal Injury – client comments recorded in Chambers legal directory

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To keep you better informed and advised, we regularly publish newsletters for Property Risks & Coverage, Motor (Court in Traffic) and Scotland (Legal Watch Scotland). Please click the link below to register your details and select your areas of interest.

Plexus Legal LLP is a limited liability partnership with registration number OC416421, Plexus Law Limited is a limited company with registration number 09641584 and Plexus North LLP is a limited liability partnership with registration number OC423092. All three entities were incorporated in England & Wales and have their registered office address at Joseph’s Well, Hanover Walk, Leeds, LS3 1AB. Both Plexus Legal LLP and Plexus Law Ltd are authorised and regulated by the Solicitors Regulation Authority whose professional rules can be accessed at www.sra.org.uk. Plexus North LLP is a Multi-national Practice regulated by the Law Society of Scotland (LS No.57187), whose professional rules can be accessed at www.lawscot.org.uk. Together and separately these entities are referred to as “Plexus”. Plexus and Plexus Law are trading names of Plexus Legal LLP, Plexus Law Limited and Plexus North LLP. A list of members, directors, non-members and non-directors who are designated ‘partner’, ‘associated partner’ or ‘director’ is available at the registered office. The term ‘partner’, ‘associated partner’ or ‘director’ indicates a member or director of Plexus Legal LLP/Plexus Law Limited/Plexus North LLP or an employee or consultant of equivalent or senior standing and includes non-solicitors and non-lawyers.